Where Did The Time Go?
Are you one of those people who never seem to have enough time to get things done? Many of the business owners I speak with never seem to have enough time … now maybe they’ve just said that because they don’t want me to ask…
Business Growth Required? Another Satisfied Customer Just Isn’t Good Enough !
If you want business growth for your own company read on. I saw a post on LinkedIn earlier. I saw a similar post of Facebook just a few days ago. ‘Another Satisfied Customer.’ The final straw was a customer satisfaction survey which actually asked me…
Business Excellence Forum and Awards - 4th and 5th April 2019
The UK’s Best Business Event of 2019
Join Global Thought Leaders and Take Your Business to the Next level… Learn more by clicking the website link below: Home Business Excellence Forum and Awards 4th and 5th April 2019 Telford, Shropshire
Visualise Your Future
Visualise your future
“It was never if, it was always when, because I visualised it so strong, I knew the dream was going to be realised.” I happened upon the Jonathan Ross show this weekend on ITV as Novak Djokovic was discussing his astounding career. With his…
“I Know!”
“I Know” …. The two most dangerous words in business … and life! I was out and about over the weekend and heard a friend of mine talking to his teenage son. Anyone who has teenage children will understand this one undeniable fact …. Most…
Are Your Customers Raving Fans?
Are your customers Raving Fans?
I’m just a little bit excited ! I’ve picked up my new car and I want to RAVE about the service I’ve received from Mark Booth at Inchcape VW Bolton. After a very frustrating experience with our local Ford dealer, I returned to VW where…
Does your organsation have great teams?
Great Teams
Overheard whilst having a bite to eat earlier this evening … “She forgot to turn the phone night service off this morning. We didn’t notice till gone 5 O’Clock. We were wondering why it was so quiet (laughing) A customer rang afterwards and moaned that…